Kamak Web Terms & Conditions
Terms & Conditions and Privacy Policy
Kamak Web is a Los Angeles area digital marketing and web development agency. Below you will find the terms that govern our services and our policy on how we handle your personal information.
Introduction
Effective Date
By accessing this website, requesting a proposal, signing an agreement, making a payment, or using any services provided by Kamak Web, you agree to be bound by these Terms & Conditions.
About Kamak Web
Kamak Web is a digital marketing and web development agency providing services including, but not limited to:
- Website Design
- Website Redesign
- Website Maintenance
- Search Engine Optimization (SEO)
- Local SEO
- Google Ads Management
- Social Media Marketing
- YouTube Advertising
- OTT Advertising
- Radio Advertising
- Branding & Digital Consulting
Services may be provided throughout the United States and internationally, subject to applicable laws and restrictions.
Eligibility
Clients must be at least eighteen (18) years of age and legally authorized to enter into a binding agreement.
Clients agree to provide accurate legal name, mailing address, email address, and any information necessary for project execution and contractual obligations.
Restricted Countries & Sanctions
Kamak Web does not provide services to individuals, organizations, businesses, or entities located in countries, regions, or jurisdictions subject to United States sanctions, export controls, or legal restrictions.
We reserve the right to refuse service where legally required.
Communication & Payments
Official Communication
All official communications, agreements, proposals, invoices, approvals, support requests, revision requests, payment instructions, and project-related matters must be conducted through:
Official Kamak Web social media accounts are listed on our website footer and Contact Us page.
Kamak Web assumes no responsibility for communications, promises, payment requests, instructions, or representations originating from unofficial email addresses, unauthorized social media accounts, messaging applications, or third-party channels.
Payments
Accepted payment methods include:
- ACH Transfer
- Credit Card
- Check
- Cash
All payments are associated with an official invoice issued by Kamak Web.
Payment instructions will only be provided through official communication channels.
Website Design Payment Terms
Unless otherwise agreed in writing:
- 80% deposit is required before project commencement.
- 20% balance is due upon project completion and before final ownership transfer.
- Work may not begin until the required deposit has been received.
Failure to pay outstanding balances may result in delayed delivery, suspension of services, withholding of deliverables, or legal collection efforts.
Payment Delays
Invoices are due according to their stated terms.
A delay of up to three (3) calendar days may be accepted unless otherwise agreed in writing.
Any alternative payment arrangements must be confirmed through official email communication.
Revisions
Revisions
To ensure efficient project completion, website design projects include:
- One (1) consolidated visual design revision round for each page, including layout, styling, colors, spacing, and appearance.
- One (1) consolidated content revision round for each page, including text, images, videos, and page content.
- One (1) additional content revision following project delivery during the complimentary maintenance period.
Revision requests should be submitted as a consolidated list whenever possible.
The following are not considered revisions and may require additional fees:
- Complete redesigns
- Changes to the approved design direction
- New pages
- New sections not included in the original scope
- Custom functionality
- Third-party integrations
- Additional content creation
- Structural changes to the website
Any revisions beyond the included revision rounds may be billed separately.
Maintenance
Complimentary Maintenance
All website design projects include one (1) month of complimentary maintenance following project delivery.
Maintenance services may include:
- WordPress core updates
- Plugin updates
- Security monitoring
- Website health checks
- Technical troubleshooting
- Performance optimization
- Speed optimization
- Backup verification
- Minor content corrections
- Correction of development-related visual issues
Maintenance is intended to keep the website secure, updated, and functioning properly.
Maintenance does not include:
- Website redesigns
- New page design or development
- New sections
- Custom development
- New features or functionality
- Major layout modifications
- Rebranding projects
- Additional integrations
- Extensive content creation
Services outside the maintenance scope may require a separate quotation and approval.
Monthly Website Maintenance
Monthly maintenance plans are designed to keep websites secure, updated, and functioning properly.
Services may include:
- Core website updates
- Plugin updates
- Security monitoring
- Technical support
- Performance optimization
- Speed improvements
- Backup monitoring
- Minor content updates
Monthly maintenance does not include:
- Complete website redesigns
- New page design or development
- Custom programming
- Major functionality changes
- Additional website sections
- New landing pages
- Extensive content creation
Such services will be quoted separately and approved by the client before work begins.
Visual Defects & Development Errors
Any visual defects, display issues, broken functionality, or development-related errors caused by the original work performed by Kamak Web will be corrected at no additional cost.
This does not apply to modifications made by the client, third-party developers, hosting providers, plugin conflicts introduced after delivery, or changes made after project completion.
Hosting & Ownership
Hosting & Domain Services
Unless otherwise agreed in writing, Kamak Web covers domain registration and hosting costs during the first year of service.
Beginning with the second year, all costs associated with domain renewals, hosting renewals, email hosting, SSL certificates, and third-party subscriptions become the responsibility of the client.
Failure to renew these services may result in interruptions beyond Kamak Web's control.
Ownership & Intellectual Property
Upon full payment of all invoices:
- Ownership of the completed website transfers to the client.
- Ownership of project-specific content created for the client transfers to the client.
Certain agency-owned tools, software licenses, premium plugins, premium themes, templates, frameworks, and subscription-based resources may remain licensed under Kamak Web and may not transfer to the client.
Client Responsibilities
Clients agree to provide all required content, approvals, account access, images, videos, hosting credentials, domain credentials, social media access, advertising platform access, and project information in a timely manner.
Delays caused by the client may impact project timelines.
Project Delays & Abandonment
If a project becomes inactive due to missing client materials, approvals, communication, cooperation, or required access for more than sixty (60) days, Kamak Web reserves the right to place the project on hold or close the project.
Previously paid amounts remain non-refundable.
Outstanding balances remain due.
Marketing Disclaimers
Digital Marketing Disclaimer
Digital marketing services are provided on a best-effort basis.
While Kamak Web follows industry best practices and continuously works to improve performance, we do not guarantee:
- First-page rankings
- Specific rankings
- Traffic levels
- Leads
- Sales
- Revenue
- Conversions
- Business growth
Search engines, competitors, user behavior, market conditions, and platform policies are outside our direct control.
SEO Disclaimer
Search engines regularly modify algorithms, ranking factors, indexing policies, AI search experiences, and visibility requirements.
No SEO provider can guarantee specific rankings or timelines.
Kamak Web provides professional SEO services intended to improve visibility and performance over time but does not guarantee specific results.
Advertising Services Disclaimer
Advertising performance depends on numerous factors including budget, industry competition, geographic targeting, creative quality, landing page quality, user behavior, and market conditions.
Google Ads, Meta Ads, YouTube Ads, OTT platforms, and other advertising networks may change policies, pricing, or delivery mechanisms at any time.
Results cannot be guaranteed.
Google Ads Billing
Advertising spend is separate from management fees.
Clients may either connect their own payment method directly to advertising platforms or authorize Kamak Web to manage advertising spend on their behalf.
Advertising costs and management fees are separate obligations.
Responsibilities & Content
Third-Party Services
Kamak Web is not responsible for failures or disruptions involving hosting providers, domain registrars, email providers, payment processors, advertising platforms, search engines, social networks, or third-party software vendors.
This includes outages, suspensions, policy changes, security incidents, technical failures, or service interruptions beyond our control.
Client Content Responsibility
Clients are solely responsible for the legality, ownership, licensing, accuracy, and rights associated with any content they provide.
This includes logos, images, videos, text, trademarks, products, marketing claims, documents, and other materials.
Post-Delivery Responsibility
Upon final delivery and ownership transfer, clients assume full responsibility for any future modifications, additions, publications, or content posted on the website.
Kamak Web is not responsible for content added by clients or third parties after project completion.
Prohibited Content
Kamak Web reserves the right to refuse or terminate services involving unlawful content including, but not limited to:
- Fraudulent activity
- Copyright infringement
- Illegal drugs
- Illegal gambling
- Hate content
- Illegal adult content
- Sanctioned activities
- Any activity prohibited by applicable law
Legal Terms
Portfolio Rights
Unless otherwise agreed in writing, Kamak Web may display completed projects, websites, campaigns, designs, and related work in portfolios, case studies, presentations, marketing materials, and promotional content.
In-Person Training
In-person training and consulting sessions may be available within the Greater Los Angeles area and may be billed separately at the applicable hourly rate.
Limitation of Liability
To the maximum extent permitted by law, Kamak Web's total liability arising from any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
Kamak Web shall not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages.
Governing Law
These Terms & Conditions shall be governed by the laws of the State of California, United States.
Any disputes shall be subject to the jurisdiction of the courts located in Los Angeles County, California.
Overview
This Privacy Policy applies when you visit our website, request a proposal, sign an agreement, make a payment, or use any service from Kamak Web, including website design, redesign and maintenance, SEO, local SEO, Google Ads management, social media marketing, YouTube, OTT and radio advertising, and branding and digital consulting.
By using our website or services, you agree to this policy and to our Terms & Conditions. If you do not agree, please do not use them.
Who we are
Kamak Web, a business operating in California, United States. Our official email is info@kamakweb.com. We only handle privacy requests, invoices, approvals and payment instructions through official channels, so please be cautious of any message that comes from another address.
Information we collect
What you give us
- Your legal name, business name, mailing address, email address and phone number.
- Billing and payment records, such as invoices and confirmation of ACH, card, check or cash payments.
- Project materials: logos, images, videos, text, trademarks, product details and marketing claims.
- Messages you send us by email, forms or support and revision requests.
Access you grant for your project
To do our work we may need credentials or delegated access to your hosting, domain registrar, WordPress site, email hosting, social media accounts, Google Ads, Meta Ads, analytics and other advertising platforms. We use this access only for your project and you can revoke it at any time.
What we collect automatically
- IP address, browser and device type, operating system, and language.
- Pages viewed, time on page, referring website, and approximate location based on IP address.
- Cookie and similar identifiers (see Cookies & tracking).
Information about people in your campaigns
When we manage your site or advertising, the data your visitors and customers generate (such as leads, form entries and ad audiences) belongs to your business. You are responsible for your own privacy notice and for having the right to share that data with us.
Children
Our services are for adults. Clients must be at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, email us and we will delete it.
How we use your information
- Deliver services: prepare proposals, build and maintain websites, run campaigns, and provide support and complimentary or monthly maintenance.
- Billing: issue invoices, process and record payments, and collect outstanding balances.
- Communicate: reply to requests, send project updates, approvals and service notices.
- Protect our business and yours: detect fraud and misuse, secure websites and accounts, and enforce our Terms & Conditions.
- Meet legal duties: keep tax and accounting records, respond to lawful requests, and comply with sanctions and export laws.
- Improve our website and services: understand how visitors use our site and what content helps them.
- Promote Kamak Web: send occasional updates about our services (you can unsubscribe at any time) and, unless we agreed otherwise in writing, show completed work in our portfolio and case studies.
We do not use your information for purposes that are incompatible with these, and we do not use the credentials you give us for anything other than your project.
Who we share it with
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We share information only as needed with:
- Service providers that help us operate: hosting companies, domain registrars, email providers, payment processors and banks, analytics, project and communication tools.
- Advertising and media platforms you ask us to use, such as Google, Meta, YouTube, OTT networks and radio partners, so we can set up and run your campaigns.
- Professional advisers such as accountants and attorneys, under confidentiality duties.
- Authorities when required by law, subpoena or court order, or to protect rights, safety and property.
- A successor if Kamak Web is involved in a merger, sale or reorganization, with notice to you where required.
Third-party providers have their own privacy practices, and Kamak Web is not responsible for them. Our Terms & Conditions explain this further.
If you do not want your project shown in our portfolio, tell us in writing and we will remove it.
Cookies and tracking
We and our analytics and advertising providers use cookies, pixels and similar tools to keep the site working, measure traffic and understand which marketing works.
| Type | Purpose |
|---|---|
| Essential | Site security, forms and basic functions. |
| Analytics | Counting visits and understanding how pages are used. |
| Advertising | Measuring our own ad campaigns and showing relevant ads about Kamak Web. |
Your choices
- You can block or delete cookies in your browser settings. Some features may stop working.
- Global Privacy Control (GPC): we treat a GPC signal from your browser as a request to opt out of the sale or sharing of your personal information.
- Do Not Track: there is no common standard for DNT browser signals. [Confirm: Our site does not currently respond to DNT signals.]
Because we use third-party tools on our site, those providers may collect information about your use of our site over time and across other sites, as described in their own policies.
Your California privacy rights
If you are a California resident, the California Consumer Privacy Act as amended by the CPRA (CCPA) gives you these rights:
- Know: what personal information we collect, use and disclose, and the sources and purposes.
- Access: get a copy of the personal information we hold about you.
- Delete: ask us to delete it, subject to legal exceptions such as tax and accounting records.
- Correct: ask us to fix inaccurate information.
- Opt out: of the sale or sharing of personal information. We do not sell or share it, but you can still ask.
- Limit: use of sensitive personal information. We use it only to provide the services you requested.
- No retaliation: we will not deny service or charge different prices because you use these rights.
How to make a request
Email info@kamakweb.com with the subject line “Privacy Request” and tell us what you want. We will ask for details to verify it is you. An authorized agent may submit a request for you with your written permission. We respond within 45 days and may extend once by another 45 days if we tell you why.
Categories collected in the past 12 months
| Category | Examples | Disclosed to |
|---|---|---|
| Identifiers | Name, email, address, phone, IP address | Service providers, platforms you choose |
| Customer records | Business name, billing details, invoices | Payment processors, accountants |
| Commercial information | Services purchased, proposals, payment history | Service providers, accountants |
| Internet activity | Pages viewed, browser, referrer | Analytics providers |
| Approximate location | City or region from IP address | Analytics providers |
| Business information | Logos, content, marketing claims | Hosting and ad platforms |
| Sensitive information | Account log-in credentials you give us for your project | Only the systems they unlock |
Other California notices
Shine the Light. Under California Civil Code §1798.83, you may ask once a year which personal information we disclosed to third parties for their direct marketing. We do not make such disclosures.
Minors. We do not sell or share personal information of anyone under 16.
Security and retention
How we protect it
We use reasonable administrative, technical and physical safeguards, including limited access to client credentials and security monitoring on websites we maintain. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as California law requires.
Please send sensitive information only to info@kamakweb.com or through channels we confirm, and never act on payment instructions you received from an unofficial address.
How long we keep it
- Project and account records: for the length of our relationship and a reasonable period after.
- Invoices and payment records: as long as tax, accounting and legal rules require.
- Credentials and access: removed when your project or maintenance ends, or when you ask.
- Website analytics: for the retention period set in our analytics tools.
International clients
We are based in the United States and information is processed there. If you use our services from another country, you understand your information will be transferred to and handled in the United States. We do not provide services in countries or regions subject to U.S. sanctions.
Contact and updates
Questions about this policy, or a request about your information? Reach us here:
Changes to this policy
We may update this policy as our services or the law change. The effective date at the top shows the latest version. If we make material changes, we will post the new version here and, where appropriate, notify you by email.
Governing law
This policy is governed by the laws of the State of California, as described in our Terms & Conditions.
